• 8420302628
  • team@oddbhoot.in
  • Oddinary Ventures LLP 13/H/15, Moyur Bhanj Road, Kolkata - 700023
payment
  • team@oddbhoot.in
  • 8420302628
  • Oddinary Ventures LLP 13/H/15, Moyur Bhanj Road, Kolkata - 700023

Terms and Conditions

Welcome to www.oddbhoot.in (hereinafter referred to as "website"). If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Oddinary Ventures LLP's relationship with you in relation to this website.

Any purchases made on the website are bound by the same terms and conditions in addition to our various other policies mentioned at the links below:

PRIVACY POLICY:

This privacy policy sets out how Odd Bhoot (Oddinary Ventures LLP as the registered company) uses and protects any information that you give Odd Bhoot (Oddinary Ventures LLP as the registered company) when you use this website.

Odd Bhoot (Oddinary Ventures LLP as the registered company) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Odd Bhoot (Oddinary Ventures LLP as the registered company) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 1st of January, 2021.

WHAT WE COLLECT

We may collect the following information:

  • Name
  • Contact information including email address and telephone number
  • Postal address
  • Other information relevant to customer surveys and/or offers

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided with your permission.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or post. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links, ads or banners to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

PAYMENT INFORMATION

We do not store your credit card or netbanking details. All monetary processing and transactions are done through a secure third party payment gateway provided by Nimbbl which is a leader in online payment systems.

GOOGLE & FACEBOOK AUTHENTICATION

Your Google or Facebook profile information is accessed only at the time of logging in with Google or Facebook respectively, and this information is used to fill in your basic account information in case you do not already have an account with us. This information can be accessed and changed under the "My Account" section of our website at any time.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to team@oddbhoot.in

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

You may request to delete your account and the personal information associated with it by sending an email to team@oddbhoot.in. We will retain records of any successful purchases you have made with us as far as we are legally required to do so.

CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the information below:

  • Company Name:  Oddinary Ventures LLP

 

  • Address: 

Registered Address : 13/H/15, MOYUR BHANJ ROAD, KOLKATA, Kolkata, West Bengal, 700023, India

Communication Address : H-158, B.P. Township, Kolkata 700094, West Bengal, India

 

RETURN POLICY:

We at Odd Bhoot strive to give you a quality product of your choice. However if you are not happy with the order that you have received for any reason, you can mail us at team@oddbhot.in.

What is Odd Bhoot’s Exchange Policy for T-shirts?

If you are unhappy with the product that you have received or need a size change, you can request a return for it from your order page.

Once the returned item(s) are received back, they will be checked and we will issue for refund  in your Bank Account for the value of the products returned. (Cash on Delivery handling charges are non-refundable).

Items will have to be unused and returned within 15 days of delivery.

What sort of checks do you do for Returned products?

We check products to ensure that they are unused and in the same condition as they were when they were sent out to you. Clothing products with tags should have the brand tags intact, products with removed tags indicate usage and will not be accepted for returns.

How long will the return process take?

Once you request a return, we will arrange for the product to be picked up from your address. This Reverse Pickup facility is only available for pin codes supported for Reverse Pickups by our courier partners. You will need to keep the product(s) packed and ready for pick-up. We will issue for refund in your Bank Account for your return after it reaches our office and the products are verified. This process will take 7-10 working days from the date of raising the return request.

What if my pincode is not supported for Reverse Pickups?

We request you to self-ship the product to us. We will credit your Odd Bhoot Wallet with credits worth Rs.100 in lieu of the shipping costs.

How do I self-ship the products?

Please pack the items securely to prevent any loss or damage during transit. All items must be in unused condition with all original tags attached and packaging intact.

You can courier the product(s) using any cost-effective courier solution or speed post to the following address:

Odd Bhoot (Oddinary Ventures LLP as the registered company)
Registered Address : 13/H/15, MOYUR BHANJ ROAD, KOLKATA, Kolkata, West Bengal, 700023, India

Communication Address : H-158, B.P. Township, Kolkata 700094, West Bengal, India

What are Odd Bhoot credits?

Odd Bhoot Credits are store credits that can be utilised to make purchases on our website. You can view your available credits in your wallet.

1 Credit is the equivalent of Rs. 1.00 while making a purchase and can be utilised during the checkout process.

Odd Bhoot Credits are non-transferable. They cannot be transferred to any other Odd Bhoot account or be converted to Indian currency and transferred to your bank account.

Odd Bhoot Credits are solely the equivalent of store credit on www.oddbhoot.in and should not be confused with any sort of banking or financial services.

Do credits in my Odd Bhoot Wallet have an expiry date?

No - credits do not have any expiry date and can be used with a future order.

Can I get a refund in my bank account for a return?

Prepaid orders have the option of receiving refunds either in the form of credits in your Odd Bhoot wallet or back to the same Bank Account, Card or Wallet from which the original payment was made. Requests for bank transfers can only be made for up to 7 days from when the return is delivered.

Refunds for Cash on Delivery orders will only be issued as credits in your Odd Bhoot wallet.

Can I return some products out of a larger order?

Yes, you can return a part of an order, but any discounts, coupons, or combo offers applied on your order will not be considered when processing these returns.

What products cannot be returned/exchanged as per Odd Bhoot’s  Exchange Policy?

Face Masks, Phone cases, Coffee Mugs, DTG T-shirts, Coasters, Posters and Fridge Magnets and Headphones are Print-on-demand products. These are manufactured on-demand and made especially for you once you place an order, and hence, we cannot accept Returns or Exchanges for these products.

We do not accept Returns or Exchanges for Boxer Shorts and Socks in the interest of hygiene. We also do not except returns for Badges, Stickers and Pins.

We will also not accept Returns or Exchanges on Pre-ordered products or for products under any special promotions such as Mystery T-shirts where it is specifically indicated that the product cannot be returned or exchanged.

In case of any sort of manufacturing defect, you can mail us at team@oddbhoot.in and we'll help you out.

I have received a wrong/defective product. How do I proceed?

Please request a return for it from your order page and mention the error or defect in your order.

Can I cancel my order before it is Shipped out?

You can cancel your order from your order page if it has not yet been processed at our office. All orders are usually processed by 11 AM every working day. Orders containing Face Masks, DTG T-shirts, Posters, Mobile Covers, Coffee Mugs, Coasters and Fridge Magnets can not be cancelled once these products have been manufactured as they are printed on demand.

Can I get a refund for my Prepaid order if I cancel it?

Yes, we can refund your Prepaid payment on request in case you have requested to cancel your order through the previously mentioned procedure.  Refunds will be processed through the same mode of payment within 10 working days.

Is there any limit on the number of times the same product can be returned?

Yes, the same product can not be returned more than 2 times. We reserve the right to refuse a return in case of any abuse of the Returns process.

If you have any further questions about the return/exchange policy then please contact us at team@oddbhoot.in

These policies define the scope of our services and you are agreeing to the various terms by continuing to engage with the website.

The term ‘Oddinary Ventures LLP’ or ‘Odd Bhoot’ or 'us' or 'we' refers to the owner of the website whose registered office is 13/H/15, MOYUR BHANJ ROAD, KOLKATA, West Bengal, 700023, India. Our company registration number is AAW-2745 (Registered at Kolkata). The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts in Kolkata.